How can we assist your financial journey today?
Whether you are accessing your Andrews Federal Credit Union login for the first time or need specialist advice on a new loan, our team provides the grounded, reliable support you expect from your credit union.
Emergency Support
Lost or stolen VISA or ATM cards require immediate action to protect your assets.
+1 212-557-7710 Available 24/7 for Card TheftGeneral Inquiries
Help with andrews federal credit union online banking or membership details.
info@andrewsfederal.credit Response within 1 business daySend a Message
For account-specific updates like a change of address, please use the secure message center after you log in.
Specialized Departments
Lending Center
To expedite loan inquiries, please have your application reference numbers ready. Our specialists handle personal, auto, and specialty military lending.
Extension: 410
Mortgage Services
Direct assistance for existing mortgages or new home purchase applications. We track every stage of your real estate transaction history.
Extension: 415
Support for Overseas
International members stationed abroad can reach us through specific collect calling protocols to handle wire transfers or secure account settlements.
Global Support Ready
Visit Our
New York Hub
Administrative Headquarters
123 Main Street, Suite 400
New York, NY 10004
Business Hours
- Monday – Friday 9:00 – 17:00
- Saturday 9:00 – 13:00
- Sunday Closed
Direct Line
+1 212-557-7710
A Note on Data Security
Andrews Credit Union will never ask for your password, PIN, or full social security number via email or unsolicited phone calls. If you receive a suspicious request appearing to be from Andrews Federal Credit Union online, do not click any links.
For complex issues such as wire transfer disputes or settling a deceased member's account, we recommend scheduled human interaction. Please call us to arrange a specialist consultation.
Self-Service Resources
Manage your accounts 24/7 via Andrews FCU digital portals.